An update on Toho Restaurant in BF :)

Hey guys, remember my blog about the restaurant in BF named Toho? Well after quite some time, the owner read my blog in multiply and replied last April 22. (Sorry naman, ngayon ko lang na update ang blog ko). Anyway, let me post a part of his message here:


"Dear Madam:

We are very sorry to hear about your blog entry regarding the incident that happened in our restaurant last Feb 8, 2009. Had we known about this earlier we could have taken the necessary actions as soon as possible. We sincerely apologize for this very unpleasant experience and we understand how the whole incident was handled very poorly by our staff and manager.

We hope you could give us a chance to serve you again.

Sincerely yours,
Alvin Wong
(owner)"



I appreciated the fact that he made his own multiply site to send me a personal message. Yun nga lang I got to reply only now. Let me post here naman my reply to the owner:



"I appreciate your reply to my blog and its nice to receive a message from the owner himself.

I believe that it has come to your attention that this wasn't the first incident. As you knew, there were lots of comments from my friends who experienced the same thing (you may want to check this link: http://www.facebook.com/profile.php?id=679822123&ref=profile#/note.php?note_id=63780157968). I anticipate that this would be the last incident. Me and my family really felt bad about the poor handling of the situation. I hope that you could give proper training to your staff and also ensure the cleanliness of your kitchen.

Even though I haven't posted blogs for the past months, expect that I'll be keeping myself updated about the developments in your restaurant.

Thank you very much."



The reason I'm posting his message and my reply is to update friends who commented on my post and let you guys know that at least my blogs didn't go to waste because it has reached the owner himself. Grabe talaga, the power of technology. :)

So that's it, he apologized and accepted their mistake. I believe naman that there's always a second chance. So if you decide to eat at their restaurant again, go ahead. I know they'll do better this time. Update me ha! :) Thanks... :)